Privacy
Last updated: September 10, 2026
At Addikme, we are committed to protecting your privacy and respecting the confidentiality of your personal data. This Privacy Policy explains how we collect, use, protect and share your information when you use our services.
Data Controller
The controller responsible for processing personal data is Mananeo, the company operating the Addikme platform, whose registered office is located at 254 Rue Vendôme, 69003 Lyon, France.
For any questions or requests for information, you can contact our team:
- by email [email protected]
- via the contact form available on the website.
Complete legal information regarding Mananeo is available in the Legal Notice.
The data controller is the entity that determines the purposes and means of processing personal data.
Data Collected
We collect the following types of data:
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Identification data: first name, last name, email address, phone number.
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Connection data: IP address, browser type, pages visited, session duration.
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Payment data: information relating to financial transactions, such as payment card information (processed by third-party payment service providers).
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User-generated content: videos, images, messages, comments, and other content you publish on our platform.
Purposes of Processing
The data collected is used for the following purposes:
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Providing and managing our services.
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Processing payments and transactions.
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Communicating with you, including sending newsletters or promotional information (with your prior consent).
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Improving our services and personalizing your user experience.
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Complying with our legal and regulatory obligations.
Legal Bases for Processing
In accordance with the General Data Protection Regulation (GDPR), the legal bases for processing your personal data are as follows:
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Performance of a contract: processing necessary to provide our services.
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Consent: for sending marketing communications or collecting certain sensitive data.
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Legal obligations: compliance with applicable laws and regulations.
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Legitimate interests: improving our services and preventing fraud.
Recipients of Data
Your data may be shared with:
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Service providers: hosting, payment processing, messaging services, etc.
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Business partners: as part of collaborations or joint offers.
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Legal authorities: where required by law or to protect our rights.
We ensure that all recipients comply with appropriate security and confidentiality standards.
Transfer of Data Outside the European Union
In certain cases, your data may be transferred outside the European Union. In such cases, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure the protection of your data.
Data Retention Period
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal requirements.
For example:
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Account data: retained for as long as your account remains active.
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Transaction data: retained for 10 years to comply with tax obligations.
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Marketing communication data: retained until you withdraw your consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction. This includes the use of secure protocols such as HTTPS for online transactions.
Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
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Right of access: to know what data we hold about you.
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Right to rectification: to correct any inaccurate or incomplete information.
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Right to erasure: to request the deletion of your data, subject to legal obligations.
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Right to restriction of processing: to restrict the use of your data in certain situations.
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Right to data portability: to receive your data in a structured and commonly used format.
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Right to object: to object to certain processing activities, particularly for direct marketing purposes.
To exercise these rights, please contact us at [email protected].
Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our platform, analyze the use of our services and personalize content. You can manage your cookie preferences through your browser settings or by using the tools we make available to you.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. In the event of a material change, we will notify you by email or through a notice on our platform. We encourage you to review this page regularly to stay informed of any updates.
Contact
For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
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Via the support form available on the website
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By email: [email protected]
Our team is here to assist you with professionalism, discretion and without judgment, as quickly as possible.