Withdrawals

Conditions for making a withdrawal 💸


Verified account ✅

To receive a withdrawal, you must have a verified creator account (KYC), including:

  • your complete personal information
  • your valid banking or payment information

Verification is mandatory in order to:

  • ensure the security of your funds
  • prevent fraud or identity theft
  • comply with applicable legal requirements

Until verification is completed, your earnings remain visible in your balance but cannot be withdrawn.


Minimum withdrawal balance 💶

For Creators, the withdrawal of earnings is subject to certain conditions:

  • Verified account : the Creator account must have completed the required KYC checks.
  • Minimum balance : 50 € or the equivalent in the applicable currency.
  • Payment method : bank transfer or any other available payment option.
  • Fees and commissions :
    • depending on the selected method, processing, network or conversion fees may apply
    • applicable fees and commissions are displayed before the transaction is confirmed
  • Payment period : according to the options available on the Platform.
  • Processing times : they may vary depending on the selected payment method.
  • Security and verification : automatic or manual checks may be carried out to protect funds and comply with applicable compliance requirements.

Addikme may delay or temporarily suspend a withdrawal when security or compliance checks are required.

If your balance is below this threshold, your earnings remain available and automatically accumulate until the required amount is reached. They will then be paid during the next scheduled withdrawal.

💡 Good to know: no earnings are lost while the minimum threshold has not been reached.


Accuracy of payment information

The Creator is responsible for the accuracy and updating of the information provided to receive payments, including bank details and account holder information.

If incorrect, incomplete or inaccurate information provided by the Creator results in the rejection, return, cancellation or failure of a payment, any fees actually charged to Addikme by its payment provider or the relevant financial institution as a direct result of this error shall be borne by the Creator.

These fees may be deducted from the Creator’s available balance, from the amount of the payment concerned or, where necessary, from a future payment.

💡 Good to know: no fees will be charged to the Creator when the incident results from an error attributable to Addikme or its payment provider.


Available earnings and pending transactions ⏳

Only earnings from fully validated transactions can be included in a withdrawal.

For certain sales or services requiring action on your part, earnings remain temporarily pending until the relevant order or service has been completed. This may include:

  • products to be shipped or delivered
  • earnings or services won through an interactive wheel
  • private audio or video calls
  • private live streams
  • fundraising campaigns or donations subject to validation conditions

Until the order, delivery or service is marked as completed, delivered or validated, the corresponding amount is not added to your earnings available for withdrawal.

Once the service has been properly completed and its final status validated, the earnings automatically become available and may be included in your next scheduled withdrawal, provided that the minimum threshold has been reached.

💡 Good to know: pending earnings are not lost. They remain associated with the relevant transaction until final validation.


Payment method 💳

You can withdraw your earnings using the following methods:

  • Bank transfer
  • Any other withdrawal method available on the platform

Fees and commissions

Depending on the selected payment method, processing, network or conversion fees may be charged by the external provider.

Addikme also applies a standard commission on your earnings, clearly displayed in your received payments and deducted before the withdrawal during the transaction.

The exact amount of any applicable fees and commissions is always communicated to you before the withdrawal is confirmed and is clearly displayed on your statement.


Payment period 📅

Withdrawals are processed automatically, without any manual action on your part, according to the period selected in your creator account:

Weekly
Payment every Monday, based on validated earnings from the previous week.

Every 15 days
Payment every other Monday, based on available and validated earnings since the previous payment period.

Monthly
Payment on the 1st of each month, based on validated earnings from the previous month.

💡 Tip: the amount displayed before payment may change until the withdrawal is triggered, depending on your ongoing validated earnings.


Processing times ⏱️

Once the withdrawal has been triggered automatically, the time required to receive the funds depends on the payment method used:

  • Bank transfer: immediate or 1 to 7 business days depending on the bank
  • Any other withdrawal method available on the platform : according to the processing times applicable to the selected method

💡 Tip: any recent change to your banking or payment information may result in a slight additional delay for the first payment.


Security and verification 🔒

Addikme applies automatic and manual security checks to protect your funds and preserve the integrity of the platform.

Certain withdrawals may be subject to additional verification, particularly in the event of:

  • a high amount
  • unusual activity
  • a recent change of payment method

These checks are temporary and are carried out solely to secure your earnings.

All data is handled confidentially in accordance with applicable data protection standards.


Problems and solutions 🛠️

1. Withdrawal declined or blocked

If your withdrawal is declined or blocked:

  • check that your account is fully verified (KYC approved)
  • make sure the amount reaches the minimum withdrawal threshold
  • check that your payment information is complete and accurate
  • contact support if the problem persists

2. Unexpected fees or currency conversion 💱

Some payment providers may charge additional fees, including:

  • processing fees
  • currency conversion fees
  • international transfer fees
  • network fees

These fees depend on the provider used, your currency and the country concerned.

3. Delay in receiving funds 🕒

If you notice an unusual delay:

  • check the usual processing times for the selected payment method
  • contact your bank or electronic wallet if the announced processing time has been exceeded
  • if in doubt, Addikme support can check the status of the payment


Tips for a secure withdrawal 🛡️

To secure your withdrawals, we recommend that you:

  • never share your banking or payment information with a third party
  • only use the official payment methods offered on Addikme
  • regularly check your payment settings and withdrawal history
  • keep your payment statements and notifications for future reference


Need help? 🤝

If you have a question or encounter a problem, you can contact our team:

Our team assists you with professionalism, discretion and without judgment, as quickly as possible.