Impact of a Refund on Your Balance and Earnings on Addikme
When a refund is processed, it can have an impact on your available balance as a Creator. This article explains how this impact generally works and how to keep clear visibility over your earnings.
Why can a refund impact your balance?
When a payment made by a Fan is refunded, the amount concerned is generally deducted from the earnings related to that transaction.
This deduction can affect:
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your available balance
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the earnings related to the content or service concerned
When does this impact apply?
The impact of a refund is generally applied once the request has been reviewed and processed by Addikme.
Depending on the situation, this adjustment can appear:
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directly in your wallet
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in your transaction history
How can you check this impact?
To follow the evolution of your balance after a refund, you can check:
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your wallet
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your transaction history
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the details related to the transaction concerned
What if you have a question about an impact on your balance?
If you notice an adjustment related to a refund and have a question, you can contact Addikme support.
It’s recommended to specify:
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the transaction concerned
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the date and amount related to the situation
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your question or your request for clarification
A few tips for keeping clear visibility
To better anticipate the possible impact of refunds:
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regularly check your wallet
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follow your transaction history
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contact support if you notice an unclear adjustment
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