Technical Issues for Ambassadors: A Practical Guide

Technical Issues for Ambassadors: A Practical Guide

As an Ambassador, you may sometimes encounter technical issues related to your invitation link or the tracking of your referrals. This article helps you understand what to do in that case.

Check your invitation link

If your link doesn’t seem to work correctly:

• check that you’re using the correct, up-to-date link

• test the link from another browser or device

• check that no typo has been introduced when sharing it

Check the tracking of your referrals

If a referral doesn’t seem to appear correctly in your dashboard:

• refresh the page

• check whether the referral actually meets the conditions of the program

• wait a few moments, since some updates aren’t always instant

Try a few simple fixes

If the issue persists:

• clear your browser’s cache

• test from another browser

• try from another device if possible

Check whether the issue is temporary

Some issues can be linked to a temporary situation on the platform. If this is the case:

• wait a few moments before trying again

• check whether the situation resolves on its own

Contact Addikme support

If the issue persists after these checks, you can contact support directly. To help speed up handling your request, be sure to specify:

• your invitation link

• a clear description of the issue encountered

• the steps you’ve already tried

• a screenshot if it can help clarify the situation

A few tips to avoid future issues

To limit technical issues related to your Ambassador activity:

• regularly check your dashboard

• use a stable connection when sharing your link

• keep your account information up to date

Most technical issues related to the Ambassador program can be resolved with a few simple checks. If needed, Addikme support remains available to help you find a solution.